Support

Effective October 13, 2026 · Utility Forces LLC

Tell us what happened

Email support@jimdoes.it with a short description of the problem and the steps that reproduce it. If available, include the Room Preview version and your iPhone or iPad model. You can also use the optional bug report in the app’s Settings and review the email before sending it. Do not include private room photos unless you choose to share them and they are needed to explain the issue.

Placing furniture

Use Room mode on a supported iPhone or iPad and give the camera time to identify a surface. Move slowly in good light. Studio is a separate preview for trying pieces without scanning a real room. Check every real product and room with a tape measure before buying or installing anything.

Saved rooms

Projects are stored on your device. A saved AR room may need to recognize the same surroundings again; furniture can appear incorrectly until tracking has recovered. Keep important image exports separately, and do not rely on a virtual layout as an installation measurement.

Privacy

Camera and room data stay on your device unless you choose to share them. See the privacy policy for local storage, optional support messages, and this website’s separate analytics choices.